At this year’s Golden Whistle Awards, Merseyrail was named the best performing regional rail operator for the fourth year in a row.
The team was awarded the honour at the Modern Railways and the Chartered Institution of Railway Operators awards ceremony in London, cementing its status as the country’s most timely rail operator. The prizes are given out based on operational performance data.
Zoe Hands, Chief Operating Officer at Merseyrail, said:
“To win this award for a fourth consecutive year is not only testament to a fantastic team who deliver the best train service in Britain, it’s a real point of pride for our part of the country.
“We are relentlessly focused on keeping the Liverpool City Region number one as we realise fantastic public transport is an essential component of a vibrant and successful local economy and connected community.
“Like any good operator, however, we don’t do this alone. We rely on brilliant service partners at Network Rail, Merseytravel, Stadler, British Transport Police, and Carlisle to name a few.
“Without their input and dedication we wouldn’t be number one for punctuality so this award is really shared by all those who help us stay on the leading edge of passenger rail transport.”